Last Updated: October 2026

By accessing Growicy, using our website, or purchasing a service through Growicy, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or purchase our services.

1. Using Growicy

You agree to use Growicy only for lawful purposes and in accordance with these Terms.

When using our website or placing an order, you agree to:

  • Provide accurate and complete information required for your order.
  • Use only profiles, accounts, posts, videos, or other content that you are authorized to use.
  • Review your order details carefully before completing payment.
  • Not use Growicy for fraudulent, abusive, unlawful, or unauthorized activities.
  • Not attempt to interfere with the operation or security of the website.

You are responsible for ensuring that your use of Growicy services complies with the applicable rules and policies of the relevant social media platform.

2. Orders

When placing an order, you are responsible for selecting the correct platform, service, package, and quantity.

Depending on the service, you may be required to provide information such as:

  • A social media username
  • A profile URL
  • A post URL
  • A video URL
  • Other information specified on the relevant service page

You are responsible for checking this information before submitting your order.

Providing incorrect, incomplete, inaccessible, or outdated information may prevent or delay delivery.

3. Payment

An order will normally begin processing after successful payment and receipt of the information required for fulfillment.

If a payment is pending, declined, reversed, or otherwise not successfully completed, fulfillment may not begin.

Available payment methods are shown during checkout and may change from time to time.

4. Service Delivery

Delivery times vary by service and package.

The service page for each product provides the applicable delivery or starting information where available.

Estimated delivery times are not guaranteed completion times unless the relevant service specifically states otherwise.

Delivery may be affected by incorrect order information, private or inaccessible profiles or content, changes to third-party platforms, technical issues, or other circumstances outside Growicy’s reasonable control.

5. Public Profiles and Content

Some services require a profile, post, video, or other content to remain publicly accessible during fulfillment.

If the required profile or content is private, deleted, restricted, unavailable, or otherwise inaccessible, the service may not be able to be completed.

You are responsible for keeping the information and content required for your order available and accessible where applicable.

6. Passwords and Account Access

Growicy does not require your social media password for services that can be delivered using a username, profile URL, post URL, video URL, or other publicly available information.

You should never provide your social media password unless a specific service explicitly states otherwise. If you receive a communication claiming to be from Growicy and requesting your password, contact our support team before providing any information.

7. Order Tracking and Problems

Where order tracking is available, you can use the provided tracking tools to check the progress of your order.

If your order has not been delivered within the applicable estimated timeframe, first verify that:

  • The information submitted with the order is correct.
  • The relevant profile, post, or video is still available.
  • Any required profile or content remains public and accessible.
  • The expected delivery timeframe has passed.

If there is still a problem, contact Growicy support and provide your order number and relevant details so the order can be reviewed.

8. Refills and Retention

Some services or packages may include refill, replacement, or retention support.

Any refill or replacement is subject to the conditions stated on the relevant service page or applicable order terms.

Refill availability, duration, eligibility, and process may differ between services.

A refill is not automatically included with every service.

9. Cancellations

Some orders may be cancelled if fulfillment has not yet started.

Once an order has entered processing or fulfillment, cancellation may no longer be possible.

If you need to request a cancellation, contact support as soon as possible and provide your order number.

Cancellation eligibility depends on the status and nature of the order.

10. Refunds

Refund eligibility depends on the circumstances of the order and the applicable Growicy refund terms.

If you experience a problem with an order, contact support with your order number and relevant information so the issue can be reviewed.

Orders that have already been fulfilled may not be eligible for cancellation or refund.

If an order could not be completed because incorrect information was provided, the profile or content was inaccessible, or other customer-controlled circumstances prevented fulfillment, refund eligibility may be affected.

Any approved refund will be processed using the applicable payment or refund method.

11. Third-Party Platforms

Growicy provides services relating to third-party social media platforms, including platforms such as Instagram, TikTok, and YouTube.

Growicy is not affiliated with, endorsed by, or officially connected with these platforms unless explicitly stated.

Third-party platforms may change their features, policies, algorithms, availability, or enforcement practices at any time.

Growicy cannot guarantee that changes made by a third-party platform will not affect an account, profile, content, or service delivery.

12. Prohibited Activities

You may not use Growicy to:

  • Conduct fraudulent or unlawful activities.
  • Impersonate another person or organization.
  • Submit information or content that you do not have permission to use.
  • Attempt to gain unauthorized access to Growicy or another person’s account.
  • Interfere with or disrupt the website, its systems, or its security.
  • Abuse or misuse Growicy services.

Growicy reserves the right to refuse or restrict orders where misuse, fraud, or prohibited activity is identified.

13. Website Availability

Growicy aims to keep the website and its services available, but uninterrupted or error-free operation cannot be guaranteed.

The website or individual services may occasionally be unavailable because of maintenance, technical problems, third-party platform changes, payment-provider issues, or other circumstances outside our reasonable control.

14. Changes to Services and Terms

Growicy may modify, suspend, replace, or discontinue services, packages, prices, payment methods, or other website features from time to time.

We may also update these Terms of Service when necessary.

The latest version will be published on this page with an updated “Last Updated” date.

15. Limitation of Responsibility

Growicy is responsible for providing the services described on the relevant service page subject to these Terms.

However, Growicy is not responsible for changes, restrictions, suspensions, deletions, or other actions taken by third-party social media platforms that occur independently of Growicy.

Growicy also cannot be responsible for problems caused by incorrect information supplied by the customer or by making the relevant profile, post, video, or content inaccessible during fulfillment.

16. Contact

If you have questions about these Terms, an order, delivery, cancellation, refund, or another issue, please contact Growicy through the support options available on the website.

When contacting support about an order, include your order number whenever possible so we can identify the order and review the issue.